Any Capitalized terms used but not defined here in shall have the meaning assigned to them under the Terms of Use which govern your use of our website www.3D Modelry.com (the “Website”) and our ‘3D Modelry’ application for mobile and handheld devices (the “App”). The Website and the App are jointly referred to as the “Platform”.

Customer Cancellation

1. As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within one-minute of the Order being placed. However, subject to Buyer’s previous cancellation history, 3D Modelry reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within one-minute followed by suspension of account, as may be necessary in the sole discretion of 3D Modelry.

2. If Buyer cancels his/her Order after one minute of placing it, 3D Modelry shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as a compensation for the damages suffered by 3D Modelry, with a right to either not to refund the Order value in case Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order in case his/her Order is postpaid, to compensate the Merchants.

Non-Customer Cancellation

3D Modelry reserves the right to collect a penalty for the Orders constrained to be cancelled by 3D Modelry for reasons not attributable to 3D Modelry, including but not limited to:

1. failure to deliver Buyer Order due to lack of information, direction or authorization from Buyer at the time of delivery.

2. unavailability of all the items ordered by Buyer at the time of booking the Order.

3. unavailability of all the items ordered by Buyer at the time of booking the Order. However, in the unlikely order of an item in an Order being unavailable. In such an event Buyer will be entitled to cancel the entire Order and shall be entitled to a refund to an amount upto 100% of the Order value.

6. In case of cancellations for the reasons attributable to 3D Modelry or the Merchant, 3D Modelry shall not collect any penalty from the Buyer.